for medical professionals

One Call Access

Initiate inpatient transfers effortlessly with Reid Health's One Call Access. Call (800) 873-2293 for direct admission coordination and seamless integration with Epic. 

Ready to transfer a patient?

Initiating a transfer is straightforward. Call (800) 873-2293 to speak with a One Call Access RN who’ll guide you through the process. 

One Call Access: Simplifying inpatient transfers

At Reid Health, we understand transferring a patient to a higher level of care can be a time-sensitive and complex process. That's why we've streamlined the inpatient transfer process through our One Call Access service. Available 24/7, our experienced Registered Nurses (RNs) are here to assist you every step of the way. 

How One Call Access works

When you call (800) 873-2293, you'll be connected directly to a dedicated RN who will: 

  • Collect essential patient information:
    • Patient's full name and date of birth
    • Diagnosis and reason for transfer
    • Name and contact information of the referring physician
    • Any pertinent medical history
  • Coordinate with our medical team: If the referring provider will not be the attending physician at Reid Health, the RN will arrange a conference call between the referring and accepting physicians to discuss the patient's care plan.
  • Secure bed placement: The RN will liaise with Patient Placement to arrange a suitable bed once the admission is accepted. You’ll receive a follow-up call within 10 minutes to confirm bed availability and admission details.

Why choose One Call Access?

  • Expert coordination: Our RNs are trained to handle the complexities of inpatient transfers, ensuring a smooth and efficient process.
  • Epic integration: As an Epic client, we ensure seamless electronic health record sharing, facilitating quick access to patient information and continuity of care.
  • Compassionate care: We prioritize the well-being of your patients, providing them with the highest standard of care during their transition.