Reid Health named among nation’s best for patient safety

March 11, 2025 -- Reid Health has been recognized as a 2025 Patient Safety Excellence Award™ recipient by Healthgrades, the No. 1 site Americans use when searching for a doctor or hospital.

The achievement puts Reid in the top 10% of hospitals nationwide for patient safety, reflecting the health system's commitment to safe, patient-centered care.

"There is nothing more important to us than patient safety," said Ben Wells, Acting President/CEO and Chief Financial Officer for Reid Health. "We take seriously the trust our patients have in us to provide them with the highest quality care when they need it most."

Healthgrades previously recognized Reid as one of America's 250 Best Hospitals for 2025, making it one of the top 5% nationwide for overall clinical performance for the second year in a row.

Reid also has been recognized by Healthgrades for high-quality care across a series of specialty services, including an award for America's 100 Best Hospitals for Pulmonary Care (top 5% nationwide) and Excellence Awards for stroke care and critical care (top 10%).

Reid also was rated five stars for seven services, including treatment of:

• Heart attack
• Heart failure
• Stroke
• Chronic obstructive pulmonary disease (COPD)
• Pneumonia
• Gastrointestinal bleed
• Sepsis

In addition to these national recognitions, Reid was ranked No. 2 in Indiana for both critical care and pulmonary care.

The Patient Safety Excellence Award is based solely on what matters most: patient outcomes. To determine the top-performing hospitals for patient safety, Healthgrades evaluated risk-adjusted complication and mortality rates for about 4,500 hospitals nationwide. The complete methodology is available on the Healthgrades website.

"There is nothing more important to us than patient safety. We take seriously the trust our patients have in us to provide them with the highest quality care when they need it most." -- Ben Wells, Reid Health Acting President/CEO and Chief Financial Officer

The analysis revealed significant performance gaps between the nation's highest- and lowest-achieving facilities, making it increasingly important for consumers to seek care at a hospital with top safety ratings.

From 2021-2023, 173,280 preventable safety events occurred among Medicare patients in U.S. hospitals, with four patient safety indicators accounting for nearly 76% of these incidents.

The annual study found patients treated in hospitals that received the 2025 Patient Safety Excellence Award have a significantly lower chance of experiencing one of the four leading safety indicators than patients treated at non-recipient hospitals:

• In-hospital falls resulting in fracture (54% less likely)
• Collapsed lung because of a procedure or surgery in or around the chest (about 55% less likely)
• Pressure sores or bed sores acquired in the hospital (about 69% less likely)
• Catheter-related bloodstream infections acquired in the hospital (72% less likely)

"As a 2025 Patient Safety Excellence Award recipient, Reid Health consistently puts the well-being of its patients and staff at the forefront, setting a high standard for patient safety nationwide," said Debra Gradick, MD FACEP, Senior Physician Consultant at Healthgrades.

"We commend Reid for providing consistently exceptional care while preventing serious injuries, giving patients their best chance of a seamless recovery."

Where you're treated matters, which is why Healthgrades is committed to providing the most scientifically accurate information about doctors and hospitals -- with data insights not available anywhere else. Consumers can visit healthgrades.com for guidance on how to find safe, high-quality care in 2025.

About Healthgrades

Healthgrades is dedicated to empowering meaningful connections between patients, doctors, and hospitals. As the No. 1 platform for finding a doctor and a leader in healthcare transparency, we help millions of consumers each month find and schedule appointments with their healthcare professional of choice and prepare for their appointments with best-in-class, treatment-focused content.

For more than 20 years, our health system, group practice, and life sciences marketing solutions have helped our partners reach and engage consumers on their way to the doctor.

Healthgrades is part of RVO Health, a partnership between Red Ventures and Optum, part of UnitedHealth Group. RVO Health has the largest consumer health and wellness audience online across its brand portfolio, including Healthgrades, Healthline, Medical News Today, Greatist, Psych Central and Bezzy, which touch every part of the health and wellness journey. RVO Health helps more than 100 million unique visitors live their strongest and healthiest lives each month.