Reid Health Winchester Primary & Specialty Care, Reid Allergy named RHPA Practices of the Year

April 22, 2024 -- Reid Health Physicians Associates (RHPA) honored its Practices of the Year during a celebration dinner held April 19 at Forest Hills Country Club in Richmond.

Reid Health Primary & Specialty Care - Winchester and Reid Allergy were announced as the winners in the primary care and specialty care categories.

Now in its third year, the RHPA's Practices of the Year honors are based on how well practices do in three key areas: quality, patient experience, and financial performance. The category for quality is only considered for primary care because data isn't available for all specialty care practices in this area.

Billie Kester, Vice President/Ambulatory Care and Service Lines, said earning Practice of the Year takes a true team effort.

"Without everyone working together to achieve top performance in all of the key areas, this award wouldn't be attainable," Kester said. "Winchester Primary Care and Reid Allergy demonstrate a collaborative approach to the care they provide in support of their patients and to each other."

Rohit Bawa, MD, Chair of the RHPA Network Operations Council, said RHPA was thrilled to announce the recipients and honor the exceptional achievements of providers and staff, recognizing their significant contributions to the success of its winning practices.

"The awards dinner is a testament to their unwavering dedication and hard work. It's a moment to express our gratitude and admiration for their relentless commitment to advancing patient care," Dr. Bawa said.

"We believe it's crucial to acknowledge and celebrate excellence within our team. This recognition underscores our ongoing appreciation for the remarkable efforts of each team member." -- Rohit Bawa, MD, Chair of the RHPA Network Operations Council

Reid Health Primary & Specialty Care - Winchester received two honors for scoring the highest overall and quality. Whitewater Valley Primary Care had the top score for patient experience. Reid Health Geriatrics & Transitional Care received honors for financial performance.

Daniel Wegg, MD, expressed the Winchester staff's gratitude for the recognition. He thanked Practice Supervisor Angel Ralston for her management and the team for their hard work.

"This honor represents a focused and diligent effort on the part of every staff member to achieve this reward," Dr. Wegg said. "Every member of the team has responded and given their best, and I personally am extremely proud of them."

"Our Winchester primary care team can always be counted on to pull together for the best interests of their patients," Kester said.

Reid Allergy staff was named RHPA's Specialty Care Practice of the Year. Reid Bethel Cardiology in Greenville received specialty care practice honors for financial performance. Reid Plastic & Reconstructive Surgery was the topmost performer in patient experience.

Jason Casselman, MD, said it's wonderful for Reid Allergy to be recognized as Specialty Care Practice of the Year.

"It's emblematic of how far we've come as a practice since 2016," Dr. Casselman said. "We have a tremendous, hard-working staff who make it possible to provide unparalleled care to our patients. Receiving this honor gives me a sense of renewed energy, and I'm hopeful for continued growth as a practice to further serve our community."

Kester said, "By working in unison, Dr. Casselman and his team at Reid Allergy achieve optimal outcomes for their patients."

In 14 years, RHPA has grown to include more than 50 primary and specialty care practices across Reid's eight-county service area with some 265 providers and more than 800 total employees.

"RHPA continues to flourish, delivering high-quality care to all our patients in alignment with Reid Health's overarching mission: To lead our communities to well-being, one person at a time," Dr. Bawa said.