Was really friendly
Everyone was kind and helpful. Very professional. Great job
Ali wolfe is a great NP.
The child still can't walk even with a brace for the sprained ankle. No crutches either. How is she supposed to get around.
Alexandra Wolfe-Moon was very helpful and informative she is a great provider would highly recommend her
Very professional, helpful and knowledgeable.
The female Nurse Practitioner was amazing! She made me feel so comfortable with her and she actually sat down and LISTENED to what I had to say and answer all of my questions. I would love to have her to be all of my Dr.s. I would love to tell you her name but unfortunately I have forgotten. She is definitely OUTSTANDING!!
The ladies were so friendly and attentive. I was highly impressed and would definitely recommend!
Ali is a very thorough and knowledgeable provider. If me and my family come into the walk in we definitely want to see her!
This was the only place I had the choice to go, and the service and attitudes from the staff reflected this.
Ortho walk- in clinic is perfect for a person like me that works all the time and don't have time to wait for appointment. Thank you for having this service.
I walked in without an appointment but was told the honest time frame to be seen. I totally respect that. The nurses and x-ray technician were fabulous and treated me like I was the most important patient. The NO who seen me was informative, and answered all my questions. I knew they were very busy, but she took her time, and I never felt rushed. I was extremely happy with the care I received.
I was very pleased with the walk in ortho. From start to finish everyone was great! I was so happy to learn that you have a walk in facility it helped me out tremendously. Ali Wolfe was amazing. She took the time with me,was very friendly and helped me out with my situation right away. Thank you Reid ortho and all staff...amazing experience and will definitely be back!
So glad they were there so much quicker and better than going to the er
The nurses were all kind and compassionate and caring. This was our first time ever using the walk-in clinic and it seems you have to "learn as you go" if you want to figure out what's going on and what to expect. It is now 7:22 PM and I believe my wife's X-ray was taken around 10 AM or so. The results are still not available to view in MyChart and based on what we were told, they probably won't be until sometime tomorrow morning whenever someone gets around to entering this in MyChart. First time it has ever taken longer than 30 minutes to view test results. Overall we are pleased, I will just have to see over the next couple of days if the treatment plan we were given provides positive results or if we have to call someone and try something different. I can only continue to pray that my wife gets the relief and comfort she needs and deserves.
My nurse practitioner Allee was excellent and spent a lot of time with me, explaining my injury and what to do. Also my nurse Betsy was very kind and really listen to my pain in my shoulder.
Ortho Clinic is one of the best services that Reid offers! Quick and efficient!
Every one I had was very nice and I felt very comfortable with them. Thanks to all of them.
Ali was amazing with my Son! She answered all our questions and put our minds at ease. Highly recommended!
She was friendly, professional, and knowledable. Would not hesitate to see her again if needed.
Just having my provider listen to me wholeheartedly today made my pain seem somehow better. She is an amazing asset to Reid and must not be taken for granted!!!
Very pleasant and helpful experience.
The provider that I had experience with told me the options that I could take and knew I had a medical history of diabetes and the medicines that would disrupt my blood sugar. I am very pleased that she knew where. to start and where to finish if therapy didn't work
Thanks!
It was a good experience. As a walk in clinic, it ran efficiently and timely. If needed, we would definitely return.
Everybody was really pleasant. I would recommend my family if they ever break a toe to come here.
Am pleased that this facility is available.
Great experience!!
Very happy with this visit. First doctor to really try to put the peices of the puzzle together and solve my injury thats been bothering me for over 5 years.
They were fast, friendly and Competent. I do recommend them To others.
She was great very friendly and listened to me she does great work
Excellent attitude.
It was just a very long wait as they were short staffed.
I appreciate her expertise, her willingness to thoroughly answer all questions, and her kindness.
I was there way too long only to find out that I must receive an injection at hospital.
The staff was very pleasant and wonderful from the front desk to the medical assistant and nurse practitioner!!!
Overall I was very pleased.
This was my first visit to the walk in Ortho. I waited about an hour which was not an issue. The LPN that checked me in seemed perturbed, not with me but in general. Ali Wolfe NP was friendly and took good care of me.
GREAT EXPERIENCE
Such a great experience. She really cared and diagnosed me so quickly. She got me even needed. I will def go back to see her soon for any issues I have and I am so glad we have this service available to us.
We had the best experience here. Everyone was extremely nice and kind. As soon as the Dr. left the room, my son said "I really like her!" She was the best and made my son feel comfortable.
Reid ortho has always treated me well, good Dr's and staff. Best ortho group!
Everyone was very pleasant and kind.
Ali Wolfe-Moon was professional, knowledgeable, answered my questions, and thoroughly described treatment. It was a very busy morning, but I did not feel my time was rushed.
I never got a copy of my treatment to see what I got in my shot in the hip I WANT them to put it in my MYCHART
Professional and friendly
It was very professional.
Everyone was so nice and patient with me. I have to say Reid Orthopedic has the best team out there.
Very informative, extremely knowledgeable, and very friendly. Nice, clean facility.
It was great because i was able to go after work and not needing an appointment was very important because when you have to schedule an appointment with a dr office its so long before you can get in therefore your in pain and discomfort longer. This was perfect. I will definitely tell people about you all.
This was my first visit to this REID Health facility, alone and age 87 . I was greatly surprised by the quick response to my immediate medical needs. I was having acute knee pain which suddenly affected my ability to walk. The registration staff quickly called to others to support me & get me into a chair
I was listened to by both the intake person as well as the practitioner. After explaining the available options for treatment we agreed to try an approach that I felt most comfortable with. I appreciate that she allowed me to view the X-rays to illustrate why I was experiencing discomfort. She was professional as well as compassionate.
Ms. Wolfe-Moon was extremely helpful and caring, listening to my problem and recommending further care with a Reid orthopedist. I will request her when I visit them e clinic!
My injury occured at home. No need to ask about my health. The PA was caring and thourough.
She helped me very supportive
The whole team worked seamlessly together. A credit to our walk in clinic
They were very nice and listened to me
Thank you.
Everyone was very friendly and very helpful with any needs!
It was a great visit, timely and pleasant. They showed a lot of concern.
Very considerate and friendly.
The NP, Alli, was very personable and seemed to have a genuine interest in my feeling better. The injection was almost painless. I appreciate her care.
Good listener and very polite.
Everyone from the front desk staff to the medical assistant to the provider was super friendly and welcoming. I did not feel rushed during my visit with the provider. She answered all my questions.
She was GREAT! Explained everything for me, I felt better after seeing her!!!
From the front desk to the NP Jenny and Alie were all wonderful kind understanding . Explained everything to us. I feel like my husband xxx will be able to recover from his back hurting. I came in with cloud an worry left feeling little better. So was xxx. Thank you all and may God Bless You All. Blessings xxx
Reid Ortho Walk In Clinic was very efficient and professional. Nurse Practitioner Ally was awesome, very educated in her care for me!!
fast and freindly...professional and caring...thx
Very fast, in and even with x-ray taken, out in 30 minutes. Everyone super nice.
Very pleased with my visit. Had not been here before. All personal very pleasant and dressed very neat. If I need to come back will not hesitate .
Very pleased
I was a walk in and I saw a provider within 15 minutes. The nurse and doctor listened to my concerns and provided a solution that was acceptable to me.
They were so polite. Emily, the nurse practitioner was wonderful.
This is first time I have used the Walk In at Reid Orthopedic & I was very impressed!
Was seen as walk in quickly. In and out in 30 minutes
Nurse and x-ray tech were awesome.
Everyone was so nice and I'm so grateful for the walk in clinic. Thank you.
Very efficient, organized, empathetic, and reassuring. A positive experience when I was not feeling up to par.
It was a great experience everyone was nice and very friendly and helpful.
She was very polite, curious, great attitude. Unlike some others that have the I'm the doctor know it all attitude.
Provider took their time and listened. Issues could have been caught earlier if other Providers would have taken their time and looked or checked out all my concerns and where I was pin pointing my pain. I was there to get some relief and Provider prescribed meds for me to get relief. I appreciate the Provider sharing information about my options for treatment. Provider has sent referral. All staff were nice and pleasant to speak with. I am definitely Glad there is a walk in clinic.
Very nice people and very helpful!
Dr Ali was wonderful, knowledgeable and friendly. I had a great experience!
I've never had a bad experience with Reid. Everyone is always pleasant. I always get my questions answered in language I can understand. I trust everyone with my health. Thank you.
Ali was great thank you so much
Nurse Practitioner Ms Wolfe was excellent, polite, considerate & a good listener & very professional.
I'm always treated good
I love this place. They help me when I need it and they don't make me feel stupid.
I appreciate that the walk in ortho is available after hours.
Frustrated that I wasn't given much instruction and my prescription for pain medicine still hasn't been sent in over 24 hours.
Great bedside manner forsure . Prolly one of the few times I've received care a felt heard . You know how it be for brown brothas when we visit docs .
Down to earth, spoke in terms that I could understand, showed results and explained them and what would happen next for my care
Brittney was very knowledgeable about my knee gave me lots of information ?
Everyone was great the only thing was they took X-rays and nothing was mentioned about the X-ray?
I had to wait in examining room quite a long time, but she read my chart before I saw her and she investigated what could be wrong before I saw her. I was impressed
I wish we would have gotten a print out of what was diagnosed
Got saw very quickly. Very satisfied. Excellent facility. Thank you for providing this care to our community.
Reid Orthopedics was wonderful from the time we walked through the door to leaving. I appreciate that time , effort & energy from the entire staff.
The walk in clinic is a great convenience for folks who've had an injury. I was seen after a very short wait. Thank you for offering this service.
Requested for script to be sent to CVS was called in to kroger
Great experience and care. The entire team from start to finish was the best.
The nurse practitioner was very helpful
Alexandra Wolfe-Moon was able to identify my problem and prescribed steroids and exercises to help me feel better. I am greatly improved but know what steps to take should my bursitis persist.
the treatment seems to be working.
Staff still has not taken care of my knee brace as promised and it's been over a week and was told would be the next day ... Was told to call Dasko for a personal delivery to me vs. the original plan to pick up at office the day or two post visit - Dasko has no order & no return calls ...
I always love my appointments with Angie H. and Dr. Elbash! I can add Ms. Wolfe-Moon to that list now. She was awesome with fantastic bedside manners. She was very patient with me and explained all the issues in detail.
Everyone there is great!!
Professional behavior and excellent help from all of the staff
The PA was excellent and the nurses were great so were the X-Ray girls I was very satisfied
Wanted to see an actual Dr. NP not much knowledgeable.
The NP, Ali, was very understanding and provided a step by step plan for me. She was someone I will keep on seeing until my knee recovers. Thanks to the walk in I was taken care of quickly.
Ali Wolfe, NP was amazing. She took her time with both my husband and me and explained everything very clearly. She has a wonderful personality and I would recommend her to everyone. Very impressed with her and the rest of the staff. Thank you.
Everyone there are so welcoming and knowledgeable. They care and are sensitive about your concerns.
They are very good got in and out in no time very happy with the service
Everyone was extremely friendly
NP for the first time, thought she was great.
Being able to "walk-in" was great.
My provider addressed my problem very well. She made me feel at ease. About the treatment. Good job !
A great experience.
Recommended treatment plan without physical exam. Actually the first sentence was a recommendation for PT upon entering. Eventually performed weak physical exam after I raised questions and concerns. Did no common special tests to assess for shoulder pathology. She localized my AC joint that was my chief complaint and noted a lack of tenderness. She placed her hand on my scapula and non-specifically asked me to move it before telling me it "moved funny." Difficult to quantify subjectively, but seemed to stare at me in a condescending or confused manner when I attempted to raise concerns. Eventually went to ask a physician for assistance which ended in a recommendation of an expensive and possibly unnecessary MRI. Later read of X-ray seemed to reaffirm my concern of AC pathology. As a physician I came to a specialist office for a higher level of care. My primary care physician could have done a much better job. Overall seemed like a waste of a visit that missed the mark.
Just felt like they weren't really listening WHERE my pain was. I'm a very non confrontational person so I was already nervous to speak up but once I did I felt she made me feel dumb every time she responded. Like I didn't know what I was talking about with MY pain.
My care provider was professional and one of the best injectors I have ever had. Thank you!
I was pleasantly surprised at this experience. I was in and out in 75 minutes. Ali was just great. She spent time with me as if she had all the time in the world. She reviewed my x-ray with me and explained it thoroughly. I really felt that she listened to me. The other team members were great too. I'm glad I didn't go to the ER or Urgent Care, as I would have just been given an Ortho referral and had to wait to get definitive treatment. Great service. I will recommend it to others.
Excellent experience. All my concerns were addressed. I was a walk-in, but waited no more than 5 minutes before I was called back.
Entry intake cna, radiology tech, and fnp- c were all friendly, good listeners, caring, and supportive. Very good experience/ outcome; all done in a timely manner. Would recommend Reid Ortho to others. Cna ( Tanya) Radiologist tech ( Becky) FNP- C ( AlexandraWolfe- Moon)
As a walkin I was well pleased. Allie was very through and very pleasant and I told her that.
Like,, Did not have to wait long. Thank you.
Extremely surprised and satisfied with the quick "in and out" service.
I am glad I could go to walk in and not ER. Very good service. Thank you!
Saw very promptly
This was the first experience I've had in the department and it was run so smoothly, had no wait times, received exam, imaging and care plan and questions all answered ! The check in, clinical staff and NP Wolfe-Moon were friendly and took care of all my concerns.
Ali Wolfe, NP was very knowledgeable and provided me with very good care. I was extremely satisfied with the care I received.
I was most pleased with my visit with Ali. She was knowledgeable and kind. If issues arise in the future, I will feel confident in seeking her care.
I have not been to Reid since well into the last century. Only kidney stone. So I had no history for them to know and my doctor died years ago.
Great Visit, great provider quick service. Usually don't like reid. Did well today.
Thankful for the walk in care
I love the quick in and out and always have gotten a solution to the problem. I Got a steroid injection in my elbow yesterday and I'm pain free today
Waiting on the follow u[ call for appointment for xrays
I needed an injection but wait time is until Jan 10th for new podiatry appt .
Reid Ortho is a class act!
From check in to check out and all in between, everyone was nice, pleasant and extremely helpful. Very happy with my experience there. That's why I go back.
Very good service
Greatest care in Richmond IN.