I finally had someone willing to try something besides pain killers!

Fantastic experience thanks so much

Very impressed on how fast and seen that I was taken care of.

I was very satisfied with the visit Will go back

I was very impressed with the doctor and her recommendations.

Good experience from check in to check out. Everyone very nice.

I was well pleased.

Everyone was very kind. Provider was very thorough! Great experience!

I had her a a care provider before ,broken arm.trust her a lot .

Everyone was very pleasant and helpful.

Fastest I have ever been seen by a provider!

Great people all around. I'm from out of town. This was a pleasant surprise.

I'm so glad I got this PA. She listened, took her time and didn't make me feel silly for my concerns. Thank you.

Everyone was very helpful and I was very pleased with all of the staff, including the ones checking me in. We appreciated the information and their care. xxx

It was a good visit. I appreciate the walk in service provided.

Great service

It was excellent and quick!!!

Everybody answered all my questions.

The shot she gave me didn"t help

They didn't show I had an appointment. The still were able to see me with the walk up program.

I thought the provider listened to me and had a good game plan on what to do

Dr. Was very knowledgeable, kind, and timely. Already they have a follow- up appointment. MRI folks tried to call, and will soon schedule that appointment. Boot intervention helping tremendously. Satisfied.

She was very thorough.

She was great to talk to and provided additional feedback

My practitioner was very informative and knowledgeable.

Does the provider know about the pt history is a poor question for a walk in clinic. My daughter has never been to a Reid facility before, so no way for the provider to know.

Dorothy was very friendly and informative .

I came in as a walk-in patient. Even with no appointment I was seen promptly. The entire team was friendly and professional. Dorothy thoroughly explained all the options that she could offer as possibly treatments, and was very patient in answering all of my questions and allowed me the time to consider all my options with no pressure to make my decision quickly. Follow up care was scheduled for six weeks after my treatment, with repeated advice to feel free to contact Dorothy if I had any additional questions or if my problem got any worse. As almost always, I have been very happy with the care teams at Reid.

I am very pleased with the quality of care and support provided by the team. I was seen quickly and cared for with great care and respect.

I really appreciate that patients are treated with respect and dignity.

Dorothy was professional, listened carefully, explained thoroughly and personable. I've never seen her before, but I hope I'm lucky enough to have Dorothy as my provider if I need to go back to the Ortho Walk-In Clinic.

Dorothy took care of me today. She had a very calming personality and gave me all the time I needed to answer all my questions.

This walk in clinic was such a a great idea!

Dorothy Lollathin is so kind, thoughtful and empathetic. She is very thorough during the exams, and explains everything clearly. She is definitely an asset to Reid Health.

They did an amazing job. Very helpful and addressed all my questions. Reid folks are great I always feel like I'm taken care of.

It was a good visit helped a lot

The visit was at the end of the day, into after hours so it took longer as would be expected. Thanks

Treated very well in a timely manner PA was very kind!

Everyone was so helpful and considerate.

Very quick service, comprehensive conversation with care provider. I felt very comfortable with all care providers including nurses, technicians. The check-in staff was excellent.

She was very nice and professional. She really cared and went way beyond to make sure I was well taken care of right away!

Friendly ... fast service ... gave me all my options

All the staff were great. I would recommend everyone to go to this Reid Orthopedics

Lovely, understanding people. Very thorough and very kind.

Dorothy was the PA that treated me and she was fabulous. So caring and careful and gentle. She was able to resolve an unbelievable situation with confidence, knowledge and compassion. Everything happened exactly the way it was supposed to, all guided by God. Dorothy is definitely a gem.

It was very good

Nice

I am grateful that Reid Orthopedics could see me without an appointment. I was in severe pain (8 - 9) and the prescriptions they provided helped very quickly. Very caring people.

My provider did amazing and I was so thankful to have my splinter cut out when the Winchester hospital wouldn't even do it the day it happened , had to wait 3 days and go to reid Ortho and was very impressed with my visit

Everyone was very nice and friendly and understanding!!!

I did not feel rushed and I also appreciate that she asked my opinion on the type of care I would receive

Very nice and friendly

The ortho walk in clinic is the greatest thing since sliced bread

I didn't have to ask any questions because they were answered while explaining what was found on x-ray. If my previous primary care Dr was this efficient I would highly recommend Reid Health more often

For my first visit I am very pleased how quick and efficient I got in and out. The staff was friendly and knowledgeable.

The P.A was very knowledgable and listened to what I had to say. She did suggest a couple different treatments, which was good,because nothing else has helped. She was very nice.

Fast and convenient

I've had therapy and went to the walk in today as I e Breton too much pain and little sleep! I'll see Dr Lee next week and they want more therapy so we'll see how this turns out! I'm not used to doing nothing and I don't like it!

Every single staff member that we had an interaction with was amazing! But Abby, our nurse, was so amazing with my child and made the experience top notch! She made me and my son feel involved and comfortable.

Staff was helpful, courteous and professional.

Dorothy was very compassionate for my injured ankle, was very gentle when looking at it, and giving me care instructions. Would definitely recommend her

The Dr. was very nice to talk with about my problem.

I would definitely recommend this facility to others.

I have complete confidence in the personnel at Reid Orthopedics.

I felt the NP was concerned about my well being and ways to treat my problem. She was patient and listened well. The MAs were very pleasant and knowledgeable and made me feel welcomed.

I was seen right away.

Quick and easy

it was good

I came in for a "dislocated toe?not my first,but 3rd time after first break and I was in so much pain I applied cold pack/elevated my foot and took Advil just so I could handle the X-rays.there wasn't any history on me because I went to a foot doctor who is now retired.Nicki was very kind,listened,asked questions and conversed with my husband as well?Amber shared her recent injury of coming out of the "ugly shoe(I call it that)during X-rays She put my mind at ease just sharing and caring?Dorothy was also kind and friendly?I am pleased with the kindness,listening and caring.We will definitely share our experience and highly recommend anyone who asks!!!

Everyone here is very helpful and friendly. They checked more than one thing that could be wrong.

It is hard to evaluate someone you see for the first time. Understand this is just a first impression.

I did walk in ortho and was seen, including x-rays and knee brace within 10 minutes and was on my way home in 1 hour, absolutely incredible!!

They didn't seem to understand how much pain I'm in!

I don't know her name but she was the most caring person I've ever had at ortho. She was so nice and actually cared about my health.

Everyone was so kind & friendly. They made me feel less stressed. Thank you ALL very much.

Nice, friendly staff!

This was a great experience. I really appreciated the walk in clinic and the on my way functionality. I got right in when I arrived and had a very caring and attentive care team. I was very impressed with the whole experience. Two thumbs up!!

Excellent care. Thanks.

Dorothy was 1000% awesome. Seen her in a timely manner and explained everything very well. Gave me many options on how to help with my pain. Absolutely would recommend her to anyone.

I was really impressed with everyone I came in contact with during my visit. They were prompt, courteous, helpful, and knowledgeable.

Very friendly very impressed

The PA I saw was very knowledgeable. She presented herself in a very professional manner and was reassuring. I was so happy to have chosen Reid walk in orthopedics

? ? good

It was pleasant

The medical assistant was extremely nice.

It was timely, friendly, informative. To be honest I was a little skeptical but was presently surprised. Thank you.

They were very friendly and as soon as I walked in door they helped me

You asked the question did the provider give me enough information on how to prevent the issue. Well the information didn't apply. I have arthritis and bone spurs, but they did tell me how to suit them and make them feel better that I give a 10 a most definitely a yes definitely whatever it is, but I loved going through Urgent Care like that thank you

Everyone was so nice and helpful. Was a wonderful environment and experiecnce!

It was a good prompt experience

Dr. Dorothy was very pleasant with my Mother who is almost 91 years old. She explained the xrays and offered some exercises for Mom to do. Also referred us to a surgeon to see what options are available to help her condition. Would recommend the Ortho walk-in clinic to anyone. We are very pleased with the appt and staff.

Super fast and everyone was so nice!!! Thank you!

It was good to be seen timely & have scans done to review & see all that was going on with the issue.

Wish the walk in clinic would've recommended the orthopedic clinic instead of the er at time of accident.

I appreciate her going over what medications were a possibility to help.

The Dr knew the brace I brought with me was not a affective brace because it did not fit me properly . She could not put it on me properly.

Very pleased with your staff. Very friendly.

The nurse and nurse practitioner were awesome to me! They cared so much! I was very comfortable with them. And the nurse practitioner was extremely knowledgeable with what was going on with me and helpful with my complete care. She listened and talked with like I was very important. I liked her a lot!!!

Dorothy was kind, smart, professional, an excellent listener, and skilled with a needle. You are lucky to have her.

This was so much better than sitting at the ER for hours

She was very nice and listened to me and asked if I had any questions before leaving. She seemed very knowledgeable! So glad we have ortho urgent care!!!!

We unfortunately got to the walk-in clinic about 25 minutes before closing time. Expecting to be treated as a burden for getting there so close to end of their work day (and I understand that!!), I was pleasantly surprised when we were treated wonderfully. We encountered 4 separate staff members (check-in, initial in-room visit, x-ray, & doctor visit) and every one of them were great! Despite our visit resulting in the staff staying well after closing on a beautiful evening, we were not rushed at all! Thank you for being so accommodating!

I felt like everyone listened to what I had to say and took time to explain what I needed to do

Very caring provider

Great visit! Thought she did all that she could. Recommended a doctor for me there follow up visit first week in May prescribed medication and hand brace until I see the next doctor. It was a very comfortable visit.

Taken care of promptly

I would have like to had something done at the time of my appointment but I know treatment depends on my insurances approval.

Dorothy wad an excellent care giver. And the injection has done wonders for the pain and discomfort. Thanks to the whole team. Very professional and satisfying.

Everything went smoothly. No complaints.

Was seen a lot quicker than I had expected which allowed me to get home from work to rest.

It was very easy to get in and see a provider and get an answer to my problem.

I was took care of great!

Everyone who helped is very helpful and kind

The PA Dorothy was fabulous

Dorothy is an outstanding care giver. She is very knowledgeable and explains issues clearly and gives overview of the condition and details on how to address it. Reid has many wonderful care givers, among them Dorothy is a stand out. I'm impressed.

Everything moved along nicely. The staff was wonderful and Dorothy the PA for the walk-in clinic was awesome.

could not ask for a better experience.

All staff was friendly, from time I walked in the door to time I left was less than an hour for the visit and that included having x-rays performed! Provider was very detailed and informative. Would definitely recommend this facility to friends and family and return if needed!!

It was fast and a success. Always great results there!

PA L .Was great,took time to explain everything and listened to me.She was GREAT!!

Everyone at front desk and radiology were veer nice. The PA , I think her name is Loretta ? Was very helpful and knowledgeable.

My experience with Reid ortho today was excellent. Everyone was friendly, caring,and professional. I could not ask for better care. My PA explained everything to me in words I could understand. Thanks again . xxx

Very pleased, staff was very helpful with my injury , iv never been in the situation I was in, I made the right choice to come to your walk in clinic, I Thank all for all they did for me during my visit.

Thank you

They all did a great job

It was geat.

Very pleased. Nice, friendly,caring staff as well.

The wait to be seen was no more than 10 minutes. All the staff were pleasant and helpful. I was seen promptly once taken to a room.

Dorothy was kind, knowledgeable, and efficient!

I feel like my issue should have been looked into further

The xray tech, Jessica, was fabulous!

The doctor was excellent. I would definitely recommend them to everyone I know. Thanks again for allowing it to be a walk in clinic

Clean fast an friendly

Everyone was absolutely amazing!!! I took my son in there right before closing time with a wrestling injury and they all went above and beyond and I can't appreciate them enough!!! All 4 ladies deserve a gold star and that includes the 2 out front ,the Dr and nurse!!!!!

Everyone was very nice and the environment was pleasant.

I used the walk in option for serious sciatica issues. Was seen promptly and taken care of. Very impressed

Great service got in quickly it was efficiently done and they were helpful and courteous

Very happy with this visit.

Very quick turnaround for how busy the place was very much appreciate going to walk in and not spending two hours waiting

While I had a little time to wait, it was relatively short for a walk-in clinic. While this provider could not a specific diagnosis, she was able to alleviate a number of concerns and recommend steps to take until I could get in to see specialist.

I think the walk-in clinic is an amazing thing. If someone is in pain they don't have to wait a month or more for an appointment and they don't have to waste time going to their family doctor for a referral

PA D Lollathin was excellent in taking care of my OA in my knee. She communicated in layman language and answered all of my questions. She administered a shot and gave me followup possibilities as to future actions I might take according to the effectiveness of the steroid injection. My whole visit was an hour or less..from check in to xrays to injection to checking out...could not have been better. Staff should be complimented especially from a "walk-in" clinic type of operation.

The staff was very helpful and friendly.