Went well , not medical. Repaired hearing aid quickly

1. No info needed about my care and treatment: I 'm fine. Hearing aid wasn't holding a charge. Question n/a. 2. I totally trusted the provider with the care of my HEARING AID. Question n/a to MY CARE. 3. Care provider didn't need to know my medical history, while she looked at my hearing aid. but maybe she did. It never came up.

I checked in 15 minutes before my appointment and the girl told me to sit and she'd tell the other lady I was there. I said I've been waiting a long time. After almost an hour I was forgotten and then finally officially checked in and seen. I missed picking my daughter up from school because they forgot about me for so long.

Really fixed my hearing problem also gave advice on how to adjust volume on phone. Very knowledgeable individual

Smooth

First visit

I have had multiple positive experiences at this location. Dr. Langfitt is the best!

Dr Langfitt answered all my questions and gave me new information.

Everyone was very friendly and personable.

Awesome. They were all so nice and listened and explained. I was very happy

Very professional and kind. my daughter is four and was very wonderful with kids.

I appreciate the care that I received and the information on how to protect my hearing in the future. Thank you!

He was very thero on my test and very kind!

In and out quickly, very friendly staff!

Good experience

Kyle L. was great to work with.

Good experience.

Very professional

They was very friendly and nice. Very helpful.

It has been much better than I thought it would be. All the people really professional and helpful. Glad to be a patient there.

I was very satisfied with the results

Dr Langfitt is superb at communicating. Listened to me, acted upon that and followed up with me.

It was my 6th month check up for my hearing aids. Shawn was very good and helpful.

Felt good about advice from the Dr and he resolved a problem we had with the fit of the hearing aide

Did not help with the issue I originally came in about. Basically told me to contact my NP and she could refer me to physical therapy. Waste of time. Wanted to talk about two other doctors I had seen years ago. I was having allergic reaction ( never did find out from what) Would not recommend Reid ENT.

The air in the office contained something that caused me to cough. I have many allergies.

I feel it's not the doctors, however, the terms the medical teems have to work under Reids policies interferes with the timely care of us patients.

He is a class act

I really like Kyle and his associates. They seem to really care about me and my health.

Both the doctor and his assistant were nice, friendly, and very professional. I would be glad to return to this office should I need more care.

Very professional and knowledgeable. Easy to understand. I appreciate his listening ability. Didn't seem rushed as some Dr. Visits do. Very good experience.

The Doctor was very helpful and knowledgeable. It's a shame Reid is leaving New Castle and leaving their patients with no access to nearby care.

Felt dr was very competent and he made me feel very comfortable during my visit.

It was a great experience. I was very impressed with the information I received. Everyone was very caring.

Dr. Langfitt really took his time to listen to me and put me at ease. He also seemed to value educating me about the testing process, the science of the ear, and preventing more hearing loss in an uplifting and kind way.

I was happy with the information provided about my condition but I didn't/don't like that the doctor acts as though the infection is no big deal. From previous experience, STAPH and MRSA aren't infections to not worry much about.

Very nice and explained every step of tests

My experience was GREAT ! ! ! Reid Personnel are the best. 5 STARS ! ! ! YOUR SURVEY is NOT relevant in most situations. I was at the Reid Site to have an app added to my cell phone so I could control my hearing aids. Talking about "throw rugs" or "possibly falling down a stairs" is NOT relevant to the treatment of services I needed. Someone needs to review the "survey questions" and edit them to be more relevant to the situation.

I left my appointment feeling more knowledgeable and comfortable with my condition. My Audiologist was thoughtful and thoroughly examined my ears. I would definitely recommend this medical facility.

It was a pleasant experience.

I like that they listen to my health problems and know that I want hear what people are talking about. It's very important to me and I am looking forward to my future appointment. Thanks again for understanding me