Dr Jiang is an outside the box thinker. She solved my multiple issues with a new style Trach tube I'd switched over to because the old ones were no longer available. She definitely listened to what I was saying. Reid is lucky to have such a wonderful bright doctor working for them.

Very good

Dr listened to my problems

Pleasant manner. Knowledgeable and thorough, seems quite capable. All concerns addressed.

Very special Dr. If I would Ned anything else I would have her!!!

Excellent care and staff providing it too.

I felt rushed.

They were very kind

Dr Jiang is the most caring, wonderful young lady I've ever met. She always has a smile and is always upbeat. I was told she would not be available at the time I needed but I want her so I will wait the extra week for my appointment with her.

From the time I entered the building, encountered the front staff, to meeting with the MA, entering the room and meeting with the ENT- excellent communication and I believe they truly cared about me and the treatment I needed to get well! I'm extremely happy and happy to be provided care by this team!

I loved the nurses but I was left just sitting in a chair waiting. Dr. Webber and the wound clinic are great I would give them a 10. That whole office is top notch.

Aleah (MA) was so nice, knowledgeable, and professional. Dr. Jiang was so knowledgeable and answered all my questions plus more. She made me feel so much more comfortable with my treatment plan and surgery.

Dr. Jiang is an excellent physician.

Friendly, efficient visit. No wasted time. Answers provided.

It felt good for andr to listen to why I had to say for a change

A # 1

Dr Jiang and her staff are wonderful, very friendly, and knowledgeable. Every time I have an appointment or when I had surgery, I am made to feel at ease and they make sure all my questions are answered.

I did not expect Dr. Jiang to know my medical history, I have not talked to my PCP about the ongoing issue of my sinus issues. This is the first time I have vocalized my issue. Dr. Jiang was very professional and dealt with me in a caring way.

Staff is always friendly! Dr. Jiang always takes the time to answer our questions and involves my daughter in her conversations, not just us, her parents.

Giving aftercare instructions and a more thorough aftercare explanation

Nice atmosphere, great staff.

Everyone at the office was friendly and did a great job! Dr Jiang is so sweet!

The staff were kind, efficient, and took good care of me.

Everybody was very friendly and helpful.

Very friendly and thorough. We had a wonderful experience

Dr. Jiang and staff are very informative, pleasant, and professional. I couldn't be more pleased.

We never heard back about scheduling an appointment

I felt like the Dr was very thorough & very knowledgeable. It was a great appointment

This was my first visit at Reid EMT. They were very helpful and very polite and friendly. When the first person to come in the room, she was through and asked questions and gave information. When the doctor came in she was through and she told me how I could improve my health by eating times earlier at night, she said less coffee or no coffee. She told me about having my nose frozen and then scoped down to my throat. I would recommend Reid EMT to anyone who needed their services.

From my first encounter, Dr. Jiang has gone above and beyond to answer my questions. She takes her time with me, I never feel rushed. Her kind demeanor and spirit make the 2 hour drive to Reid a pleasure.

She wanted to make sure I was able to get new trache tubes and supplies as soon as possible. She had a very calm presence and made me feel like she truly cared about what I wanted or needed.

Appreciate the kindness of the staff.

She was very thorough in listening & examining me. Great care!

Sydney was great, fantastic personality, caring and explained my problems and how we will treat them. Highly recommend.

I did not have a scheduled appointment. She worked me in almost immediately The staff was also very helpful. Thank You

This was a very positive experience. The doctor and staff members were respectful and professional.

Dr. Jiang is amazing. Incredibly knowledgeable. She has her A game on. Very good listener. Explained everything. She is one of the best I've ever visited. Staff is incredible as well. Terrific!

Dr Jiang and Sarah are an excellent team, very caring, made me feel well cared for

Everyone was very nice

She is a wonderful doctor, wonderful bedside manners, fixed problems other doctors caused. Never once bad mouth them. I am so glad I found her. She just cares about you. Love that. xxx

It is obvious that the providers are aware of the surveys. The survey results would be much more accurate if they were completely random.

Excellent doctor and an excellent nurse. Great care!

Dr.Jiang was wonderful! Hope Reid appreciates her.

Everyone I interacted with was very helpful and professional.

Professional and informative.

This provider is very good at what she does.

She was very kind and caring and I felt heard.

I love that whenever I get there early, she's able and willing to see me sooner so that I can be on my way and hopefully that makes the end of their day less hectic by getting ahead a little.

Once again I was treated like a king !! I couldn't have gotten better care ....,

This was not my first appointment at the Reid ENT office, however it is always so refreshing to come to an office that cares about me as both a person and a patient. Dr. Jiang and her staff are always knowledgeable and positive. I also really appreciate that the ENT office takes my time into consideration and doesn't leave me waiting well past my appointment time to be seen.

Dr. Sydney Jiang is a A plus. She is a superstar for Reid

Very caring and took time to answer my questions.

It was a good visit. Everyone was friendly and efficient.

Sydney and the whole care team starting with the receptionist were friendly, listened to my concerns and took time to explain things to me. I was not rushed and felt confident after my visit.

All of Dr. Jiang's team were very nice.

Could not have been better. I didn't just leave satisfied with the appointment, I left happy.

Very knowledgeable and willing have my wife's and my questions answered.

was seen in a very timely manner , staff was helpful and courteous . was made to feel very comfortable during my procedure .

Great medical staff and doctor.

She was excellent, she knew and explained what the problem was and how to handle it. She was extremely thorough, very kind and gentle during the examination.

Only c/o is that notes from visit is not on my chart as of 11 25 am Wednesday

fine

Dr. Jiang is very knowledgeable, very respectful, listens to the questions and concerns! She is very professional too! I hope she stays!!!!

I am very grateful for the service I received. Everyone was very helpful.

DR Jiang is always great!

Overall good experience, All staff plus Dr. Excellent.

I like the service and very nice people and staff also.

Doctor and all were very nice!

Very caring and compassionate..Listened closely to my concerns..would highly recommend her to anyone

My provider is very caring and knowledgeable. I feel confident that my care is her priority.

Dr. Jiang is one of the finest providers I've encountered!

Extremely pleased with the check in experience and friendliness of entire office

Dr. Jiang and all the staff were great!

Staff was very professional made me feel comfortable the facility was very nice too

Dr. Jiang was very helpful with her suggestions. She made arrangements for me to see another Doctor for their advise. If I needed an ENT I would diffently suggest her.

Hopefully this fixes my problem.

Great team in the ent, very friendly and professional staff and doctors

Dr. jiang is incredible. She cares about my condition and really wants to help me. She made me feel at ease even with information I'd rather not hear. I wish I would have contacted her sooner. True professional.

Very friendly, personable, good listener.

Youns suck

Wonderful doctor, nurse, and office staff!

My doctor was wonderful and the young man doing my audio test was super.

COLD

Prompt, competent, professional care was provided!

The wait was literally months - for everything related to my hearing and hearing aids. With so much hearing aid competition, Reid needs to evaluate the months and months and months of waiting. Even for something as simple as having my ears cleaned... months and months of wait time. The ENT process feels very broken. Not sure why I even stayed with the Reid process for this one - likely because so many other specialties in Reid are phenomenal. Yeesh.

The doctor was very very nice and informative. I appreciated this!

The doctor was very good. She was very knowledgeable and everything she said happened. Very good! I would recommend her.

The care I receive in her office goes above and beyond...

Thanks for getting us in same day for our time sensitive issue!

Our ENT was very helpful and answered all our questions plus told us about why I am having trouble hearing!! We really liked her as she was very kind!!

We felt very confident with speaking with her.

Dr Jiang is very considerate and very caring, plus I was there early and she and her team, got me IN AND OUT before my scheduled appointment time, NEVER EVER HAD THAT HAPPEN BEFORE MOST REID PLACES, YOUR STILL WAITING 15 TO 30MIN, AFTER YOUR APPOINTMENT TIME!! WAY TO GO ENT, I'M DEFINITELY IMPRESSED!! ??TWO THUMBS ?? UP!!

Great experience.

So I was seen by the testing doctors and the ENT. There were changes to my appointments with both of these. It was very inconvenient as my ENT appointment was moved from Greenville to Richmond and I live in Greenville. They also moved my Abr and Vng appointments but then forgot to schedule the 3rd test. I was told when I got there that they forgot to schedule it and I will have to come back. Then was told that maybe I didn't need it. So they never called me back. My ENT says I need it. So now I have it rescheduled but have to drive to Richmond which is about an hour from my house. Wry aggravating.

Everyone there was very helpful, attentive and friendly. Great service and very timely.

Thank you!

It was a pleasant experience as Dr's visits go. Staff friendly and told you what would happen next and who was coming into the room next. Before leaving ask if you had any questions about what was discussed with you- didn't rush out the door

Dr. Jiang and staff were incredibly professional yet easily approachable. I felt unrushed and able to ask questions. Thank you!

Dr. Jiang is very kind, compassionate, considerate, caring, understanding, educated, knowledgeable and trustworthy, as well as very organized, professional and very hospitable, welcoming and orderly. Thoroughly explains, answers questions in simple terms. Truly a top notch Dr I highly regard, respect, commend, appreciate and recommend! 5 ?

Service was very fast, and everyone was very friendly

I put it off so long and it really was easy. She made me feel at ease and her nurse was really good also

Very nice person who did my test.

Everything was good. Would recommend doctors.

Easy to understand. Spoke loud enough to hear.

She was friendly and done what she needed to do.

Only thing would be that the MA (I think that's who normally does it??) forgot to numb me for the nasal endoscopy even though my chart says I was numbed first. Apparently someone forgot that part :)

I was pleased with my visit.

The provider was very articulate, informative and kind. I would definitely recommend her!

The doctor and staff made me comfortable and couldn't have been better.

A very good experience with knowledgeable and professional staff!

Staff and doctor were very nice

This provider explained step by step on the procedure and what needed to happen before hand.

Excellent had me going in about 15 minutes no pain or discomfort at all .

Was very pleased with the way she listened and answered all my questions.

I had a good visit and felt cared for.

I work for this provider, however, she is the one that takes care of my ear and sinus needs. She is absolutely amazing!

Everyone was so nice and friendly

Friendly staff. Seen on a timely manner.