Dr Hunter was very professional , courteous and caring. He presented everything very clearly and gave me sufficient time to answer all my questions.

Good

They were very helpful trying to get me into pain management.

I am always treated very well everyone is always friendly and helpful.

Everyone from the lady that was at the front desk, the lady that weighed me (not my favorite part) , the nurse that took my blood pressure, and the fellow that took me to x/ray, the lady that did the x-ray and my Doctor Hunter all so kind !

I have a lot of respect for Dr. Lee and he listens and always cares with concern. Dr. Lee's assistance and the ones training need to learn better bed side matters and how to learn to care for patients better. Thank you

Dr. Jim Hunter was Knowledgeable and thorough.

Wonderful experience. My Sister was the Patient. She has Alzheimers. They treat her like gold. Wonderful Doctor. Wonderful Staff.

IN AND OUT REAL QUICK AND VERY SATISFIED

When an appointment is made for a certain time.....that is the time one should be seen. Not 45 minutes later. Plus there wasn't an apology.

I appreciated the knowledge and professional care.

Good nurses. Jim is pleasant

Great care!

They took care of me!

Quick, efficient, thorough and a pleasure!

They listened to my concerns and provided doable solutions fir my care. So thankful for Reid Orthopedics!

They seem knowledgeable & caring & knew what they were doing

Love how all the staff work together. I trust them too!!

Very kind and caring, friendly staff. Jim Hunter was very kind and patient with me. It was a good experience.

Does not compute!!!!!!!!!!

Jim hunter and his staff are always nice. The MA today I think her name was Kalley was so nice and so was Abby.

I had a bad experience the last time I saw the np for dr lee I don't care for him

Very nice, took his time with me & knew my chart!!

I really liked him he told me step by step what he was about to do.

I showed up @ 2:40 pm for a 3 pm appointment, I didn't get called back until 3:19 pm. Not sure what the problem was, but of course, it was a day I had someone waiting for me.

Wait time was a little longer than other visits but sometimes that happens

The 3 meds (antibacterials) that need to be done 5 days before the surgery was not stressed enough. I can also blame myself. didn't review the paperwork thoroughly. The rx wasn't called in so that was also a delay. I will get 4 doses in and will do extra. Sure don't want an infection.

A ok

I respect James Hunter very much. He's been my orthopedic PA for quite a few years. He always has a pleasant demeanor,& answers any questions I have. A special quality he has is explaining things thoroughly so you understand. I trust him completely with my care.

Hunter is great

I was disappointed in that I have issues I thought Reid Orthopedic n Spine would address but no, I was told to go back to my primary Dr. I just saw her Thursday last week n didn't bring them up because of my appt w Reid. I couldn't even make an appointment w Spine Dr w/o primary recommendation. I think that's ridiculous. My hip replacement is fine, but I left feeling like they didn't want to see me again.

Answered all my questions. Staff very helpful and friendly.

Jim listened and adjusted my treatment accordingly

Everyone is always extremely friendly and helpful. Jim Hunter is extremely knowledgeable and very respectful to all patients.

Very professional front the check-in ladies. Nurses and doctors.

Dr. Lee and staff was very informative and very professional from start to finish. I would definitely recommend Dr. Lee and staff to anyone with any orthopedic problems. Very pleased with the outcome and will definitely be back if I was to have any further issues.

All nurses Dr.s ,Jim Hunter and staff are Awesome!

Dr Lee, Dr Hunter, Dr Vien are my guardian angels. Since my 3 surgeries, back, shoulder, knee, I feel great...so happy with the success of each. And YES! I recommend these doctors to every one. In my opinion they are the best!!!

Provider was very professional.

I feel very well taken care of there.

Always a good visit. Everyone is polite and they make going to the Doctor seem like you're visiting an old friend.

The office staff is very pleasant from the time i check in till i check out. Jim Hunter's Medical Assistant ( I think is what she is) she is amazing! BTW ?

I got lucky and got in very quickly

Too much to type but would like to tell someone about your awesome person who works the front desk and Dr Hunter I believe her name was Alisha. My phone is xxx-xxx-xxxx.

Kind

Very business like with a down home genuine care for the patient.

Dr Hunter is great

They will all very kind to me and help me understand what what I have ahead of me and that I will heal it's just going to take a while Thank you

Great job

Best Doctors Ever!! I live 30 minutes away and I won't see any Dr's in New Castle Because I Love this team?

I was very impressed with the time James Hunter took to listen to my concerns and explain what the next steps would be. He was very kind and informative. Even though I am nervous about what the outcome might be I felt assured he will find out how to proceed and am very confident with his plan.

Caring staff, and conscience.

All the staff that I have worked with are very respectful and courteous and kind and very knowledgeable in their field of profession

Everyone is so nice and I like that very much.

J. Hunter was excellent in answering any questions re my reverse shoulder orthaplasty surgery 3 years ago, staff was polite & prompt.

Dr. Hunter and the staff is very polite and professional. I couldn't ask for better service.

Waited in the waiting room for 40 minutes before being seen, I've never been in there that long before.

I only spoke with the provider briefly but, Abby, Jim and Nicole took really good care of me. They were awesome!

Very quick, not that I was in a hurry, and all questions that I may have had were answered with no problem

Mr. Jim Hunter was very knowledgeable and patient to answer all my numerous first time questions about Hip Replacement. He explained things well and assured me I could ask any question at any time. Also the Tech that was in the room with us was very friendly and pulled up additional information on Lidocaine patches to purchase over the counter. She assured me I could ask questions and offered an option to use My Chart- which I do use. Thank you both.

Jim Hunter appears to have worked on his people skills and even though I might have been prepared for his nonchalant care I received last time I saw him I left this encounter impressed. He seemed really engaged and made me feel more at ease. Thanks to everyone at Reid who are taking care of all of Richmond.

They where good at there job

Brittney was nice, took her time, spoke slowly and made me feel comfortable and like she cares. Jim Hunter was friendly, took his time, listened had a pleasant demeanor. Highly recommend this presurgery team!

Great staff great provider!!