Awesome experience. Thank you
Every one was very and caring.
Very caring provider and staff.
I like Hargerstown Reid I'm glad I choose Hargerstown instead of Cambridge City. I think the one at Cambridge City office they are nasty.
very good care
This was my 1st visit to the Hagerstown facility. Dr. West was excellent!!
I appreciated the kindness shown to me throughout my visit. My NP was helpful in explaining what we could do next.
First time seeing her and she was very friendly and caring for her Patience
Dr. West is amazing. So glad she came to the Hagerstown office. She takes her time to explain things, easy to talk to and very knowledgeable. We just love her.
Am very pleased with my whole experience with my primary Care Dr
This was a semiannual checkup for Medicare and a blood draw. This is my second time to see NP West.
I was treated better than ever at this visit! Keirstan & her team were great with me, when I came in I was extremely nervous, by time I left I was a bit more at ease.Thank You!!!
I saw Kiersten yesterday since Kelli is out of the office. Kiersten was as sweet and caring as Kelli. She was very interested in what I had to say and listened to me. This is what I love about this practice, the nurse practioners really care about each individual.
I felt at ease, the provider an the staff were amazing.
Although this provider is new to me, due to my long term NP being out, I still felt welcome and heard by NP K West
Was treated in a timely manner
My first visit with Keirstan West and I was very impressed with her demeanor. She has a very kind attitude. She is not my usual provider but I wouldn't mind if she was. I felt very comfortable talking to her.
Courteous and professional.
Very happy with the NP and the staff at the Hagerstown Office.
I have a very good idea about what to expect when I have my appointment every one has been professional and My questions for the most part were answered but there were some that weren't.
She was filling in for my regular provider and did a great professional job!
Confusion and unclear directions.
Patient and friendly
I called this morning and they worked me in this afternoon. She was great, very pleased with her. Best office!
Very impressed. Hard to find doctors that listens and I finally felt heard and like I finally have a doctor that cares whether I feel better or not and wants to get to the root of problems. Thank you!!!
Front staff were very short, not pleasant. No smiles and made me feel unwanted and a bother. Spoke to a manager , Angela, about my experience. Provider, Kirsten was amazing and nurses all great!
The whole staff was very upbeat and friendly. I felt like I was heard and respected.
It was nice to meet K West! xxx seemed to like her! We will be praying for Kelly Abshear)!
Wonderful care
The Physician listened to me tentatively and gave me answers to all of my questions made me feel very comfortable
Everyone was polite, caring and professional!!!
They all was real nice and careing
I'm always treated well there! Great front desk staff and terrific NPs!
She listened to my questions and was very engaging
Keirstan is a very professional , knowledgeable and caring care provider. And I trust her with my health !!
Friendly, nice, clean clinic.
Everyone was very nice and helpful, they were caring people that work in there and I recommended my sister to the family practice. Everyone is loving caring people..
Would love to be able to keep her as my Dr. If u really cared about my visit u would take my insurance so I don't have to go to another hospital. I see 3 or 4 different specialist. Keep excepting Anthem
Very nice place and I did like Christin in I was thinking about switching drs and staying in New Castle but I really like this office and Christin, so I think we are going to stay with her, I really liked her an xxx liked her too.
Keirstan is excellent. She listened and asked a lot of questions to make the best decision about my care.
It was quick and timely. I will definitely use this location again!
Keirstan West NP is a great PCP!
Keirstan was the best! I always love seeing her! She treats my kids good as well!
Keirstan was wonderful along with her whole team. Very friendly and helpful. I will definitely recommend this office!
The office staff was very friendly and I was taken back to the room and seen by the provider very quickly. The provider was very pleasant and got me taken care of quickly. She knew that I needed a script refilled from my previous PCP and she was ready to take care of that as well. I highly recommend this office and Keirstan West.
Very kind and listened, that is very important.
Everyone was very kind and helpful
Everyone was wonderful and smiling from the moment I walked in! A great experience!
Office staff was friendly and professional. The building was very clean.
staff was friendly and very welcoming. new friends I had not met before.
My visit was great!!
everybody very nice
Awesome friendly attentive and even though this was my first visit she knew all my history and meds quick to get in and be seen but she took her time talking to me. Spectacular treatment
Extremely friendly staff and environment!
Everyone was professional, kind, & pleasant.
I love my new family doctor she is so wonderful and full of life and understandment glad to have her as my children's doctor
Keirstan was such a good listener and very knowledgeable and helpful. Her nurse I saw first was equally great!
Everyone was very friendly!!!
I was very satisfied with my new NP
They were very nice and relaxed, and I Would highly recommend them to others.
Well taken care of by all staff members
Was a great visit today.She listened to me and answered me .I am happy with my treatment today.
The staff at Reid Hagerstown are fantastic.
Everyone in the office was extremely nice. Dr West, and her medical assistant, were both very caring, listened to all my concerns, and addressed each one. They made sure I understood what the plan was, how to address any issues I have now, or may have in future. Excellent care.
I hope to have a good doctor and patent relationship with Miss west, where she and I can earn each other's respect and he able to talk comfortably, Im ease to talk to even though I'm not a smart man, Im a get it done kind a man, I am looking forward to working with Miss West.
Keirstan took the time to see me. Shes wonderful! Her MA is amazing as well!
I have decided to make Dr. West my physician from here on. I felt very comfortable and wasn't rushed. She gave me time for questions and I left feeling confident with my decision to transfer my health care.
This was the best experience I've ever had at an appointment at this particular office. (Aside from the one other I had with Keirstin.) They made me feel very comfortable, they listened to every concern I had/addressed them and were very kind. I am so happy I switched providers! Theresa was wonderful as well!
I felt that this provider was knowledgeable, considerate, & took time to make sure I didn't have any other questions.