EXCELLENT SERVICE. VERY KIND THEY WERE THERE FOR ME
I feel at peace during my visit unlike with previous providers.
good meeting
I love the staff and the nurse and my doctor I wouldn't want anyone else to take care of us
Great experience, will definitely recommend to others!
Dr. West is awesome. So easy to talk to
Professional, pleasant experience.
The provider I saw was not even my provider. My provider did not have any available appointments for a few weeks. This provider read my history and was familiar with the problems I have had with this particular issue and also assured me she would pass the information along from this visit to my provider
The whole staff put my daughter at ease. Keirstan really listened to our concerned. Answered all our questions! 100% excellent visit!
Despite the little bit of extra time it took to be seen the staff was great all around & efficient.
Great people
Reid Hagerstown staff are awesome, always nice and informative. Ty
All the ladies are so nice there. The registrar, medical assistant, student and Keirstan.
She is very good at what she does I would recommend her to anyone.
Ms. West and the staff are very friendly and caring.
Kierstan sat and talked with me for quite a while. I appreciated her openness and caring attitude.
Always a very nice and easy experience
I appreciated the office staff and their kindness and the way they greeted me and helped me check out. Also the new Rae and NP were very helpful in making me feel relaxed and heard.
This is absolutely the best Dr's office hands down, Kristin and all the staff are always soo friendly, responsive and caring. The best, would highly recommend
I feel I'm always listened too and Keirstan and staff are very friendly
She did an amazing job. She took the time to listen and provided structured, understandable guidance on my health. It is always a pleasure to work with her.
The staff is very friendly, and always with a smile, they are doing a great job. Thank you
It went well.No complaints
She took the time and really listened to my concerns.
Thank you for the personal touch
I can't say enough good things about these providers and their staff. Everyone is professional, courteous and always ready to answer questions or discuss concerns. A++++ service. I won't go anywhere else for primary care.
I love Reid Health, everyone there is very nice and friendly. I will say this the doctor's care about you they will sit and listen to you and look up stuff to help you better understand what they are telling you or to help you better understand your situation..
I didn't like the medical assistant. But my doctor was awesome an I'm happy for my next visit
Keirstan talked to us and listened. Very satisfied!!!
Love her
I have had nothing but good experiences at Hagerstown with nurse, Dr's & office.
This was a wellness check, went quickly.
Everyone in the office was very friendly and took time to listen to any questions I had.
This was my first visit and I felt very comfortable talking to the staff. They were extremely friendly and personable. Great experience.
I appreciate the time they take to listen to me.
Keirstan is the best NP! Well worth the drive for her to be our provider
It was a new patient visit. I will revisit ratings after I've seen a few more times.
The front staff Becky was really great and very informative. The nurse Practioner was also great and very knowledgeable.
Dr West, was the first doctor to listen to exactly what's going on with my health.
Awesome experience. Thank you
Every one was very and caring.
Very caring provider and staff.
I like Hargerstown Reid I'm glad I choose Hargerstown instead of Cambridge City. I think the one at Cambridge City office they are nasty.
very good care
This was my 1st visit to the Hagerstown facility. Dr. West was excellent!!
I appreciated the kindness shown to me throughout my visit. My NP was helpful in explaining what we could do next.
First time seeing her and she was very friendly and caring for her Patience
Dr. West is amazing. So glad she came to the Hagerstown office. She takes her time to explain things, easy to talk to and very knowledgeable. We just love her.
Am very pleased with my whole experience with my primary Care Dr
This was a semiannual checkup for Medicare and a blood draw. This is my second time to see NP West.
I was treated better than ever at this visit! Keirstan & her team were great with me, when I came in I was extremely nervous, by time I left I was a bit more at ease.Thank You!!!
I saw Kiersten yesterday since Kelli is out of the office. Kiersten was as sweet and caring as Kelli. She was very interested in what I had to say and listened to me. This is what I love about this practice, the nurse practioners really care about each individual.
I felt at ease, the provider an the staff were amazing.
Although this provider is new to me, due to my long term NP being out, I still felt welcome and heard by NP K West
Was treated in a timely manner
My first visit with Keirstan West and I was very impressed with her demeanor. She has a very kind attitude. She is not my usual provider but I wouldn't mind if she was. I felt very comfortable talking to her.
Courteous and professional.
Very happy with the NP and the staff at the Hagerstown Office.
I have a very good idea about what to expect when I have my appointment every one has been professional and My questions for the most part were answered but there were some that weren't.
She was filling in for my regular provider and did a great professional job!
Confusion and unclear directions.
Patient and friendly
I called this morning and they worked me in this afternoon. She was great, very pleased with her. Best office!
Very impressed. Hard to find doctors that listens and I finally felt heard and like I finally have a doctor that cares whether I feel better or not and wants to get to the root of problems. Thank you!!!
Front staff were very short, not pleasant. No smiles and made me feel unwanted and a bother. Spoke to a manager , Angela, about my experience. Provider, Kirsten was amazing and nurses all great!
The whole staff was very upbeat and friendly. I felt like I was heard and respected.
It was nice to meet K West! xxx seemed to like her! We will be praying for Kelly Abshear)!
Wonderful care
The Physician listened to me tentatively and gave me answers to all of my questions made me feel very comfortable
Everyone was polite, caring and professional!!!
They all was real nice and careing