Due Process Policy

A problem clearance procedure exists to provide an orderly, fair, and timely resolution to student grievances. A grievance is any misunderstanding, complaint, or disagreement that affects student education. This also would include any allegation of non-compliance with the JRCERT STANDARDS. Students are encouraged to use this procedure without fear of penalty. Timeframes for each step of the process are established to assure problems are addressed in a timely manner. Time limits may be extended by mutual agreement of the parties involved.

The procedural steps for submitting a grievance are as follows:

1. The student shall first attempt to resolve the issue through discussion with the person(s) involved within three weekdays of the occurrence. If a satisfactory solution is not obtained, proceed to:
2. The student shall verbally present and discuss the problem with the program director within five weekdays of the occurrence. If the student is not satisfied with the results of that discussion, proceed to:
3. The student shall submit a written grievance to the program director within two weekdays of the discussion in step 2. The written grievance must describe why the efforts made in steps 1 and 2 were unsatisfactory. The program director will give the student a written and verbal reply within three weekdays. If a satisfactory solution is not obtained, proceed to:
4. The student shall discuss the problem with the program's medical advisor within three weekdays of the program director's written response. The original written complaint and the program director's written response will be submitted at that time. The medical advisor will investigate the situation and may request further discussion with those involved. A written and verbal reply will be given to the student within five weekdays. If a satisfactory solution is not obtained, proceed to:
5. The student shall make a written and verbal appeal to a member of the Hospital administrative team within three weekdays of the completion of step 4. All documentation and other pertinent information will be submitted at that time. Hospital administration will review all the information and give the student a final decision in writing within five working days. This decision is final and binding on all persons involved at the hospital level.
6. If the grievance involves an allegation of non-compliance with the JRCERT STANDARDS, the student may pursue the issue further within five weekdays of the completion of step 5 by contacting the JRCERT directly via mail, telephone, fax, or email:

Joint Review Committee on Education in Radiologic Technology
20 N. Wacker Drive, Suite 2850
Chicago, IL 60606-3182
Tel: (312) 704-5300
Fax: (312) 704-5304
jrcert.org