Patient Center
There is no need to search. We've put all the resources you need to get on the road to recovery in one place! From insurance and billing information to our FAQs and patient testimonials, we encourage you to ask questions, look around and discover how you too can move easy and enjoy a healthier, active lifestyle.
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Appointment Cancellation Policy
Please cancel appointments 24 hours in advance of your scheduled appointment.
Insurance & Billing
We accept most major insurance carriers and workers' compensation. Please call us directly with specific insurance questions at (877) 935-8905.
Other Resources
Orthopedics FAQs
How do I refill a medication prescription?
Reid Orthopedics providers will only refill medications they have originally prescribed. Please double check the name of the ordering provider before contacting our office for a refill. It is best to notify us at the time of your office appointment. If that is not possible, please contact your pharmacy and they will contact us directly. Please allow 48 business hours for provider to respond to requests. Medications will not be refilled at night and on weekends.
What do I need to know if I need surgery?
Your physician will provide detailed information about when to arrive at the hospital and what to expect after your surgery has been completed. When packing your bags to go to the hospital, remember to pack the following:
- Any specific, individualized instructions/information provided to you by your physician
- A complete list of all prescribed and nonprescription medications that you are taking
- Loose, comfortable clothing (including shorts)
- Athletic or walking shoes
- Insurance/Workers? Compensation information
- Picture I.D.
How do I get medical records?
If you need to request medical records from one of our offices, please be aware that it could take several business days for you to receive your records. We will make every effort to fulfill all medical records requests as quickly as possible. Please contact us at 765-983-3174 to request a copy of your medical records or should you have any questions regarding your medical records.
What does the term “total joint replacement” mean?
Total joint replacement means replacing both sides of the surface of a joint. In the knee it means replacing both the thin cartilage surface on the lower joint surface, which is the tibia, and the upper joint surface which is the femur. Also, the joint surface under the kneecap is replaced. This requires removing the thin cartilage surface and a thin surface of bone for replacement with a metal and plastic surface. This allows all movement of the joint to occur between the metal and plastic parts rather than the raw bone often left by arthritis.
What is a physiatrist (Physical Medicine & Rehabilitation Specialist)?
A physiatrist is a medical doctor who specializes in the nonsurgical treatment of the musculoskeletal system, including neurological studies.
What is a physician assistant (PA)?
Physician assistants (PAs) are licensed healthcare professionals who practice medicine with physician supervision. As part of the physician/PA team, PAs diagnose and treat illnesses and injuries. They deliver a broad range of medical and surgical services to diverse populations in both rural and urban settings throughout the United States. Their focus is patient care, which may include education, research and administrative activities. PAs can treat patients and can write prescriptions when the physician is away from the practice
What is an orthopedic surgeon?
An orthopedic surgeon is a medical doctor who specializes in the treatment of the musculoskeletal system. This system includes bones, joints, muscles and any related painful conditions.