A outside view of the entrance to the emergency room at Reid Health's main campus
Medical services

Emergency Care

In an emergency, every second counts. Our highly skilled team is here to give you the best care when you need it most.

Questions? We're here to help
A Reid Health Nurse providing care to a patient in the emergency room

Trained specialists here to serve you

When life takes a turn, you need a team you can trust to provide the very best care possible to you and your loved ones. Our team of emergency medicine doctors, surgeons, anesthesiologists, nurses, and other staff is on-call 24/7, ready to care for all those who need us, including pediatric patients. Specialists, such as orthopedic doctors and cardiologists, are also available when needed. Reid has been verified by the American College of Surgeons as a Level III trauma center in recognition of our dedication to providing optimal care for our emergency patients. We also have agreements with Level II and Level I facilities, should your care require a transfer.

Is it a true emergency? 

Insurance companies view an emergency as a recent, sudden, and severe health condition that could end or severely affect a person's life. In general, an emergency would lead a person with an average knowledge of medicine and health to believe his or her condition, sickness, or injury needs immediate medical attention.

Seek emergency care immediately if you believe:

  • Your or someone else’s life is in serious danger, or
  • Serious damage to your or someone else’s bodily function or body parts will occur

Such conditions include but aren’t limited to:

  • Chest pain
  • Poisoning
  • Serious breathing problems
  • Severe burns or cuts
  • Seizures
  • Stroke
  • Unconsciousness
  • Uncontrolled bleeding

When to call 911 

If you or a loved one has any of these conditions, call 911 immediately:

  • Any symptom of a heart attack, including chest pain, pain in the jaw or left arm, or sudden weakness or dizziness
  • Life- or limb-threatening injury
  • Shortness of breath or difficulty breathing
  • Signs of a stroke, including numbness, slurred speech, severe headache, weakness on one side of the face, or loss of consciousness

Emergency care or urgent care? 

We have a variety of care options available throughout East Central Indiana and West Central Ohio, including emergency care and urgent care facilities. Use the lists below to help you decide the best place to seek treatment.

Emergency care

  • Any life-threatening or disabling condition
  • Chest pain
  • Coughing up or vomiting blood
  • Cut or wound that won’t stop bleeding
  • High fever with stiff neck · Mental confusion
  • Major injuries
  • Numbness in face, arm, or leg
  • Possible broken bones
  • Severe shortness of breath
  • Sudden difficulty speaking
  • Sudden or unexplained loss of consciousness

 

A young boy having his arm x-rayed

When to seek urgent care

If you need care right away for an illness or injury that isn’t life-threatening, Reid Health Urgent Care is here to help. Visit urgent care for conditions such as sprains or minor fractures, ear or sinus infections, coughs, sore throats, rashes, minor burns, cuts needing stitches, or flu-like symptoms.

If you ever experience chest pain, shortness of breath, severe abdominal pain, sudden numbness, or confusion, call 911 or go to the nearest emergency department immediately.

Members of the Reid Health Pediatric Readiness care team posing with a medical cart designated for pediatric care in the emergency room

Ready to care for your child when you need us most

If your child is injured or significantly ill, you can trust us to give them the very best care possible. Our Emergency Department has been recognized as a Pediatric Ready Level Facility by the Indiana Emergency Medical Services for Children (IEMSC). This four-year designation ensures children will receive expert care for severe or unexpected illnesses and injuries, improving outcomes. Providing high-quality pediatric emergency care requires specialized lifesaving equipment, access to supplies and medications, and ongoing training and education for medical staff and therapists. 

DNV Certified Primary Stroke Center Logo

National recognition for stroke care

Reid Health is now a Primary Stroke Center.  Time is critical in stroke care and anyone experiencing stroke-like symptoms should go to the closest, most appropriate facility immediately.

If Reid Health happens to be the closest option, the Primary Stroke Center certification means the latest treatment protocols will be followed in rapid fashion, including, when appropriate, quick transfers to Comprehensive Stroke Centers.

Take the next step in your care

Need answers or want to schedule a visit? Reach out by phone, submit a request form, or Find a Provider today.

Awards and Accolades

American College of Surgeons Trauma Certified logo
Level III Trauma Center
Reid Health Hospital has been verified by the American College of Surgeons as a Level III Trauma Center. Our emergency trauma center is one of only a few in the state of Indiana. 
DNV Certified Primary Stroke Center Logo
Primary Stroke Center
We earned certification as a Primary Stroke Center for our readiness to handle a full range of stroke-related medical problems, based on standards set by the Brain Attack Coalition and the American Stroke Association. 
American Heart Association Get With the Guidelines Stroke Gold Plus Logo
Get With the Guidelines®-Stroke Gold Plus
We’ve been recognized by the American Heart Association for following detailed best practice guidelines for stroke patients.
Get With the Guideline -Stroke Rural Recognition Silver
Get With the Guidelines®-Stroke Rural Recognition Silver
We’ve been honored by the American Heart Association for our efforts to optimize stroke care and eliminate rural healthcare outcome disparities. This award recognizes hospitals for their efforts toward acute stroke care excellence.
Healthgradaes America's 250 Best Hospitals 2024-2026
Healthgrades

For three straight years, we’ve been among the nation’s top 5% of hospitals for clinical excellence, according to Healthgrades.

National Pediatric Readiness Project Logo
Pediatric Ready Level Facility
This designation is based on the National Pediatric Readiness Project (NPRP) Assessment guidelines and ensures children will receive expert care for severe or unexpected illnesses and injuries, improving outcomes.