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Frequently Asked Questions
Admissions
How can I review my medical record?
I don’t have insurance; can I still get medical care?
How do I find the correct entrance?
Affordable Care Act (Obamacare)
How do I get more information?
How do I prepare for signing up?
What if I am covered under a plan at work?
How do I know if I’m eligible for the marketplace or for existing programs such as Medicaid or the Healthy Indiana Plan?
Where can I find help?
Billing, Insurance & Medical Records
How do I get medical records?
I received medical equipment while I was in the hospital and have a question or need new equipment. Who should I contact?
Is the fee for the Emergency Department doctor included in the hospital’s charges?
Will my insurance allow me to have these tests and procedures done at the hospital?
How long will it take for my doctor to get a copy of my X-ray?
What do I do if I believe there is an error in my medical record?
How can I review my medical record?
How do I obtain a copy of my radiology films?
Can I get my lab results over the phone?
How can I get a copy of my child’s birth certificate?
How can I get a copy of my medical record?
Are there any financing options available?
What if I have a question on my bill or insurance?
I don’t have insurance; can I still get medical care?
Cafeteria & Meals
Where can a visitor get coffee or something to eat?
Community Services
Do you offer Pulmonary Rehabilitation programs?
Do you have an outpatient clinic?
Does Reid have interpreter/translation services?
Does Reid Health Hospital have a pediatric unit?
How do I find a physician?
Does Reid offer health services to local businesses?
Diagnostic Services
Will my insurance allow me to have these tests and procedures done at the hospital?
Is there anything I need to do or take the day of my exam?
Where do I call to schedule a diagnostic procedure?
How long will it take for my doctor to get a copy of my X-ray?
Emergency Services
How do I get medical records?
What should I do if I need to come to the Emergency Department?
Is the fee for the Emergency Department doctor included in the hospital’s charges?
How can I review my medical record?
Employment
How do I apply for a job at Reid?
What phone number can I call for general questions regarding job openings?
When is the Human Resources Department open?
How can I find out what positions are currently available?
Where is the Human Resources Office?
Family Info
How can my family and friends call me?
When is the gift shop open?
I received medical equipment while I was in the hospital and have a question or need new equipment. Who should I contact?
Are children allowed to visit patients at Reid?
May I take flowers or gifts to a patient at Reid?
Are cell phones allowed in the hospital?
How can my family find out how I’m doing?
How can I get a copy of my child’s birth certificate?
Does Reid have interpreter/translation services?
Does Reid Health Hospital have a pediatric unit?
Foundation
How do I make a donation to Reid?
General Information
What do I do if I need my physician after hours?
What should I bring to my appointment?
What is arthroscopic surgery?
Is Reid Health Hospital an accredited hospital?
How many beds does Reid Health Hospital have?
When is the gift shop open?
How can I review my medical record?
Do you have an outpatient clinic?
Does Reid have interpreter/translation services?
Does Reid Health Hospital have a pediatric unit?
Orthopedics
How do I refill a medication prescription?
What do I need to know if I need surgery?
How do I get medical records?
What does the term “total joint replacement” mean?
What is a physiatrist (Physical Medicine & Rehabilitation Specialist)?
What is a physician assistant (PA)?
What is an orthopedic surgeon?
Patient Info
When will my doctor visit?
Where can I smoke?
When will I be discharged?
Is there Internet access in my room?
When is the gift shop open?
I received medical equipment while I was in the hospital and have a question or need new equipment. Who should I contact?
Are cell phones allowed in the hospital?
How can my family find out how I’m doing?
Can I get my lab results over the phone?
Does Reid have interpreter/translation services?
Does Reid Health Hospital have a pediatric unit?
How do I find a physician?
What if I have a question on my bill or insurance?
How do I find the correct entrance?
Rehab Services
I received medical equipment while I was in the hospital and have a question or need new equipment. Who should I contact?
How can I review my medical record?
Do you offer Pulmonary Rehabilitation programs?
School of Radiologic Technology
How does this type of education differ from other post-secondary education programs?
What are the required hours of attendance and the allotted time off?
If I’m not accepted this year, do I have to reapply next year?
Can I work full-time while attending this program?
Can I get financial aid?
Am I too old to apply?
What is included in the pre-selection testing?
Do I have to take pre-requisite courses?
What is the process to apply?
When is the deadline to apply?
What are the risks associated with radiation? Is it dangerous?
Surgical Services
Where do I go to have blood work done before surgery?
Do I need an appointment for pre-operative testing?
Where would I go for outpatient surgery at Reid?
Technology
Is there Internet access in my room?
Visitor Info
May I take flowers or gifts to a patient at Reid?
Where can a visitor get coffee or something to eat?
How can my family and friends call me?
Where can I smoke?
When is the gift shop open?
Are children allowed to visit patients at Reid?
Are cell phones allowed in the hospital?
How can my family find out how I’m doing?
Does Reid have interpreter/translation services?
Can a family member spend the night with me?
Volunteering
Does every applicant automatically get a volunteer position?
Why can’t I start volunteering right away?
What if I need to take a leave of absence or go to Florida for the winter?
What is the commitment?
How will I know what to do?
How long does the application process take?
Who volunteers at Reid?
When do volunteers work?
What jobs are available for Reid volunteers?
How long must I work when I come to volunteer?
Is there an age requirement to volunteer at the hospital?
How can I volunteer at Reid?
Women's Health Services
Are specific services offered for women who have high-risk pregnancies?
I’m having some trouble nursing my baby. Who can I call for help?
How can I see the maternity areas of the hospital?