MyReid is here: Take control of your care with Reid Health’s new mobile app

Convenience is everywhere in today's world. We can use our phones for everything from connecting with a loved one to ordering food, getting directions, keeping track of where we need to be and when we need to be there, finding answers to random questions that pop up over the course of a typical day, and so much more.

But when it comes to healthcare, so much of what we do has been tied to typical office hours. Not anymore.

With the new mobile app MyReid -- Reid Health's all-in-one solution for easy healthcare management -- you can take control of your care, whenever it's most convenient for you.

MyReid is a digital healthcare partner that fits in your pocket. It offers 24/7 availability so you can schedule appointments without ever needing to make a phone call and get alerts about test results as soon as they're available. You can also manage your medication needs and message your care team directly, all without having to contact an office during business hours.

Your health, your way

MyReid puts you back in control of your care, extending the partnership between you and your providers beyond the typical office visit. The app makes it easier for you to get answers to your questions and gives you the resources you need to better manage your health.

With the MyReid mobile app, you can:

• Self-schedule and cancel appointments with Reid Health primary and specialty care providers
• Self-schedule lab appointments
• Request prescription refills
• Get test results
• See current wait times and schedule an urgent-care visit
• Take care of check-in activities ahead of your appointment to reduce wait times
• Link family members' accounts to your own so you can manage everyone's care all in one place
• View after-visit summaries and other medical information including shot records, and appointment histories
• Send and receive secure messages with your provider
• Get a price estimate for an upcoming procedure
• Request medical records for yourself or a family member
• Update your contact information
• Pay a current bill and review past payments
• And much more

You can also sign up to send and receive text messages about upcoming appointments, prescription refills, and more. To opt in to MyReid text messaging, text START to 90951. Patients can opt out at any time.

Why should I use MyReid?

Whether you currently use the MyChart app to stay up to date with your and your family's care or you've yet to take advantage of what the app offers, you'll want to download MyReid and see how much more convenient healthcare can be.

• Already use the MyChart app? We built MyReid in conjunction with the team at Epic, the company behind MyChart. MyReid is everything MyChart is and much more. All the convenient features you and your family have grown accustomed to have been carried over, and you'll find new ones as well.
• There's no need to create a new account. Existing MyChart login credentials will work with MyReid.
• Nothing about your MyChart account will change. Users who've set up proxy access to family members' accounts will still have access after switching to MyReid.
• You don't need to delete your MyChart app if you use it for providers from other health networks. If you only see providers who are part of the Reid network, there's no need to use both MyChart and MyReid. However, if you -- or any family members for which you have proxy access -- see any providers outside the Reid network, keep MyChart so you can access your health records from those other providers. To prevent receiving dual notifications about Reid Health services, just turn off notifications in the MyReid app.
• You don't have to create an account to use some MyReid features. Patients who don't have a MyReid account can still access appointment scheduling for office and urgent-care visits, price estimates, and bill payments.

Learn more and get the app

To learn more about the MyReid mobile app, go to ReidHealth.org/MyReid. There you'll find information about how to sign up for an account, details about various features, and resources if you have questions or need further help.

MyReid is available for download now in Apple's App Store and the Google Play Store.

MyReid is a digital healthcare partner that fits in your pocket. It offers 24/7 availability so you can schedule appointments without ever needing to make a phone call and get alerts about test results as soon as they're available. You can also manage your medication needs and message your care team directly, all without having to contact an office during business hours.