Simplified billing and financial transparency: Navigating healthcare costs with MyReid

Managing bills can be a hassle. When it comes to medical bills for yourself or others in your household, you need a system that's secure, convenient, and quick.

Simplify your billing with the MyReid app. Through 24/7 access with MyReid, you can view your statement balance, payment history, and account details. Easily connect accounts for the family, or as a legal guardian, to one central place.

Julie Morrison, Director of Revenue Cycle at Reid Health, said MyReid provides everything needed within the app to effortlessly manage medical bills, account details, and even get estimates for care.

"Patients will find online payments are simple and easy to make as they no longer need to visit a different site requiring a separate login," Morrison said.

"The information displayed will include what their insurance paid versus what the patient will be responsible for. Patients who are unable to pay their bill immediately can sign up for financial assistance without the help of a patient financial navigator."

Here's the top six benefits from MyReid when it comes to billing:

· Billing Account Summary: Information on account details, balances, and payment history.

· Online Bill Pay: Securely pay your bill anytime, anywhere.

· Payment Plans: Manage payments by enrolling for auto payment. Receive email or text messages letting you know your payment method is going to be charged and the amount.

· Estimates: Prepare for an upcoming procedure or surgery by looking up the type of procedure, select the service, and review how much is covered by insurance and self-pay. This feature is available even without a MyReid account.

· Financial Assistance: Apply for financial assistance with medical bills if you need it.

· Insurance Summary: View instance coverage, claims, referrals, and other health benefit information, update insurance information, replace insurance card photos, or remove coverage.

Peace of mind

MyReid lets you check-off your to-do list without stacking on unnecessary items or worries.

Part of the hassle of paying bills is the papers, envelopes, and need for organization. Through the app, you can select paperless billing and reduce paper-related waste.

Auto-pay provides you peace of mind. By setting up a plan, you can automatically make payments, helping to make transactions seamless. MyReid will send text messages or emails to receive bills or billing notifications. You can opt out at any time.

The estimate, insurance summary, and financial assistance features are there to help you through your health journey.

"Patients are able to receive a good-faith estimate on the cost of their visit directly to their MyReid account," Morrison said. "This estimate helps patients understand their potential out-of-pocket costs for their care."

If you have questions about billing, the MyReid app has a feature for you to ask customer service, located right in the drop-down menu.

Also, you always have the option to talk with us by calling Reid Customer Service at (765) 983-3184 or toll free (855) 753-7125, from 8 a.m. to 5 p.m. Monday-Friday.

MyReid is available by downloading the secure app at the Google Play Store or Apple's App Store.